Janekia Pinkard
Data Analyst/Web Developer
Charlotte, NC
janekia.pinkard@gmail.com
718-594-2432
Skills
Microsoft Excel
90%
Sql
70%
Javascript
75%
Languages
English
Work Experience
Download My ResumePinkkardDesign – Freelance Web Developer
3/2024 - 12/2024
- Voice Acting Portfolio Website: Built a custom, responsive website for a professional voice actor using HTML, CSS, and Bootstrap, integrating demo reels, testimonials, and contact features.
- E-commerce Site (DippyDoo): Designed a front-end mock e-commerce site with styled product pages, shopping cart interface, and placeholder checkout functionality to demonstrate UI/UX best practices.
- Resume Portfolio Website: Developed a personal online resume site highlighting professional history and projects, optimizing layout and design for recruiter engagement across devices.
- Project Showcase (Nucamp Program): Created a multi-page portfolio for web dev coursework, displaying code samples, project breakdowns, and layout design using clean, maintainable code.
- Emphasized mobile-first design, accessibility, and clean navigation in all projects.
- Practiced version control with GitHub, conducted peer code reviews, and followed web development best practices for maintainable code and collaborative workflows.
Prime Therapeutics – Insight Global
3/2024 - 12/2024
- Spearheaded the successful design and implementation of multiple new benefit plans within the RxClaim system, ensuring efficient claims processing for over 80 clients.
- Actively managed and processed pharmacy benefit updates from Blue Cross Blue Shield, contributing to seamless integration of new policies.
- Streamlined benefit plan coding processes in RxClaim, reducing errors and improving claims processing accuracy by 10%.
- Led the implementation of benefit plan changes, improving system functionality and adapting to evolving client needs with a 5% increase in processing speed.
- Proactively resolved coding and claims processing issues, leading to a 5% improvement in system accuracy and efficiency.
- Executed detailed system testing, ensuring high performance and accuracy of system capabilities, reducing post-launch issues by 10%.
- Provided expert-level support for Benefit Edit Tool (BET) submissions, enhancing client satisfaction by resolving 8% of submissions on the first attempt.
- Automated benefit plan processes using advanced Excel macros, cutting manual input time by 2% and streamlining bulk entries.
- Collaborated with cross-functional teams, including IT and UX departments, to improve system processes within the RxClaim CMS, enhancing system usability and accuracy by 5%.
- Conducted quality control testing on benefit plans, verifying coding accuracy to uphold system integrity and reduce post-launch issues by 10%.
- Utilized Zoom and Slack to coordinate benefit plan updates and quality control measures, ensuring alignment with client requirements and timely delivery.
Freelancer – Work from Home
01/2024 - 03/2024
- Transformed raw data into actionable insights by meticulously labeling and analyzing complex datasets, enabling data-driven decision-making and the development of impactful business strategies.
- Implemented a comprehensive labeling system that improved model accuracy by 6% across diverse AI projects, ensuring precise data handling and aligning outputs with key business objectives.
- Selected and optimized prompts for AI-generated imagery, improving the accuracy and relevance of analysis by 10%, driving better alignment between user requirements and business goals.
- Executed detailed web content labeling and analysis for AI model accuracy improvement projects, aligning outputs with content strategy to meet business objectives.
- Used content management principles to organize and label large datasets, ensuring efficient project execution and optimized data handling for web-based AI applications.
Block Inc / Data Analyst – Contract – Work from Home
Jun 2010 - Mar 2012
- Led the development of comprehensive data management policies and protocols, fostering a culture of data integrity that significantly improved data accuracy and reliability across the organization.
- Implemented rigorous data validation procedures, reducing errors and improving information accuracy by 50% while ensuring data completeness for critical decision-making.
- Developed and executed custom JavaScript scripts for mail and data merging across Google Sheets, Google Docs, and Gmail platforms, enhancing operational efficiency and training team members to leverage these automatons effectively.
- Proficiently managed data operations within platforms like Workday, Airtable, and Google Sheets, maintaining 100% accuracy and optimizing daily data processing workflows.
- Established standardized data-sharing protocols for upper management and external partners, providing ongoing support to team members, which improved the efficiency of cross-departmental collaboration by 50%.
- Extracted and analyzed key report data, identifying and resolving data-related issues proactively, and using tools like Snip It to clearly communicate findings and solutions.
- Optimized database management processes, efficiently organizing and maintaining large volumes of data, which improved accessibility and reduced retrieval time by 65%.
- Ensured content quality control through rigorous data validation, reducing inaccuracies by 50% and supporting data integrity for business-critical reports.
- Enhanced Google Workspace operations by implementing custom JavaScript scripts for mail and data merges, improving data accuracy and team coordination across the CMS.
- Collaborated on data management systems to support key marketing insights, contributing to improved content accuracy and marketing system efficiencies.
Disys – US Bank / Data Analyst – Service Delivery & Technical Operations – Contract (Hybrid)
Jun 2010 - Mar 2012
- Acted as primary data coordinator for onboarding and operational readiness, reducing onboarding time by 40% through detailed tracking and resource optimization.
- Designed and delivered detailed reporting dashboards using advanced Excel tools (Pivot Tables, Charts, VLOOKUP), driving a 100% improvement in decision-making clarity for project stakeholders.
- Consolidated and maintained key project performance trackers and compliance reports, improving documentation accuracy and oversight efficiency by 40%.
- Partnered with QA to conduct pre-audit data analysis of evidence packages, contributing to a 100% reduction in compliance issues by ensuring completeness and accuracy of submitted data.
- Conducted in-depth fraud analytics using platforms like Actimize, LEAP, SharePoint, and Hogan, identifying trends and supporting the development of improved fraud detection strategies that increased catch rates by 20%.
Insight Global – Mood Media / Data Analyst – Operational Data & Systems – Contract (Hybrid)
Jun 2010 - Mar 2012
- Standardized operational workflows across departments, reducing error frequency and improving project consistency by implementing unified data protocols.
- Supervised and trained new hires on data systems and internal platforms, improving their onboarding speed and data accuracy.
- Managed daily tasks using Oracle and Service Cloud, optimizing data flow and improving task completion rates across the team.
- Maintained detailed technical travel logs and project data in Excel, enhancing audit-readiness and data retrieval efficiency.
- Juggled multiple data-centric projects simultaneously, delivering results under tight deadlines while ensuring accuracy and clarity.
- Leveraged database systems to organize and manipulate large data volumes, providing reliable support for decision-making and performance tracking.
Education
Grand Circus
2024
Certified in: Supabase, powerBI, PostgreSQL Server and pgAdmin
Nucamp Coding Bootcamp
2020
Certified in Languages: CSS, HTML, and JavaScript (vanilla) Frameworks: Bootstrap, Express.js, and React Native Libraries: React MongoDB, Node.js
Pace University
2011 - 2012
Program provides hands-on skills development, Pace University credits, and earned 22 college credits
Recipient of the Strive to Learn Award, Module 1